Real answers from a real angler — no call centers, no scripts. If your question is not covered here, email us and the person who fishes this gear will reply.
Shipping & Pickup
Where do you ship from?
Katy, Texas, USA. Every order is packed and shipped by us — nothing is dropshipped.
How fast do you ship?
Orders placed on business days usually go out within 1 business day. You will get tracking by email as soon as your label is created.
Do you offer local pickup?
Yes — pickup is available in Katy, TX. Order online or message us first and we will arrange a time.
Picking the Right Gear
Which jig weight / hook size should I get?
Tell us your target species, depth, and rod setup — we will recommend a pairing. A quick guide: 40–80g jigs pair with 1/0–2/0 single assist hooks; 100–160g with 3/0–4/0 twin hooks; 180–250g with 5/0 twin hooks; 300g+ with 5/0–7/0 twin hooks. Browse Metal Jigs and Assist Hooks.
Are the mystery box jigs new?
They are cosmetic seconds: finish flaws, light scratches, or coating wear — the metal, the balance, and the action are unaffected. We photograph typical flaws honestly on the product page, and every box meets the stated minimum total weight.
Problems With an Order
My item arrived damaged / I got the wrong item.
Send us a photo within 7 days of delivery — we will make it right with a replacement or a refund, and we will cover the return shipping.
Wholesale & Contact
Do you sell wholesale?
Yes. Tackle shops and charter captains — email us for wholesale pricing.
Still stuck? Email us: support@gigvaultgear.com
A real person (the one who fishes the gear) answers.
In a hurry? Tap the chat button at the bottom right of any page — we reply there too.